Monica Chan

Monica is a researcher, designer, and educator.

Most recently, she has been a User Experience Researcher at Amazon working on Alexa, the voice assistant, where her research focuses on humans’ perceptions and interactions with Alexa’s personalization and proactivity features. Monica has also been exploring design and technology ethics, and was recently a 2023 Fellow at FASPE (Fellowships at Auschwitz for the Study of Professional Ethics) in Germany and Poland. Previously, Monica worked on a variety of technology products: Pinterest’s ads platform, Houghton Mifflin Harcourt’s intelligent reading tutor, Microsoft’s Visual Studio Code, Uber Freight’s marketplace platform, and more.

Monica’s academic background was in education technology and the learning sciences. She examined K-12 STEM / STEAM education, makerspaces, and formative assessment in both the United States and Singapore, her hometown. During this time, she taught elementary and high school afterschool STEM programs and ran teacher professional development workshops on creative technologies.

Monica completed her Doctorate in Instructional Technology & Media and M.S in Applied Statistics at Teachers College, Columbia University. During her doctoral studies, she was also a Fellow at the Communications & New Media Department at the National University of Singapore. Previously, Monica was at Stanford University, where she pursued her Masters in Education and B.S. in Mechanical Engineering.